Draft — not legal advice, not yet reviewed by counsel. Placeholder content only. Do not treat this as a binding agreement until reviewed by an Ontario/Canadian lawyer.

Terms of Service

Last updated: [date] · Draft

1. The service

Kairos (“the Service”), operated by [legal business name], provides AI-assisted missed-call text-back and, on eligible plans, an AI voice receptionist for home-service businesses. These terms govern use of the Service by our business customers (“you,” “Customer”).

2. Your account and responsibilities

  • You are responsible for the accuracy of the business information you provide.
  • You are responsible for ensuring your own use of the Service (e.g. call forwarding setup, SMS content you customize) complies with applicable law, including CASL and telemarketing rules.
  • You must not use the Service for unsolicited outbound marketing calls or texts.

3. AI-generated content

The Service uses AI to conduct conversations and summarize leads. AI outputs may contain errors (including mis-captured details). You are responsible for verifying lead details before relying on them. [Add disclaimer language re: no guarantee of accuracy.]

4. Data ownership

Lead and conversation data captured through your account belongs to you. [Define data portability/export and what happens to data on cancellation.]

5. Fees and billing

Plans are billed monthly in advance via Stripe. [Add trial terms, refund policy, price-change notice period, cancellation terms.]

6. Limitation of liability

[Standard limitation-of-liability and indemnity language — needs counsel review given AI + telecom + personal-data processing risk.]

7. Termination

[Terms for cancellation by either party.]

8. Governing law

These terms are governed by the laws of Ontario, Canada.

Contact

[Legal/support contact email]

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